The time your parcel will be collected will depend on which service you've booked and with which carrier, but most of the collected courier services we offer are collected Monday-Friday, 8 am to 6 pm, excluding bank holidays and public holidays.
Collection and Delivery. To arrange parcel collection, please contact your local DPD Ireland Depot. You can track parcels on our website using our Quick Track Function on the homepage or by logging into the My DPD area of our website. Further details on collection and delivery are available in the FAQ section.
Whilst visiting me, a friend received a text advising of a parcel delivery from DPD.co.uk. She wasn't expecting anything but was a bit worried with her not being at home to receive a delivery. I checked online and although the Company appear to be real, their enquiry line is a premium number charging £2 per minute. DPD Dynamic Parcel Distribution GmbH & Co. KG is one of the leading provider of parcel services in Europe with a unique, high-capacity transport network with more than 500 DPD depots in more than 30 countries.
You can book a courier collection from your home or work address, however, if these times aren’t convenient, many of our most popular courier services offer a drop offoption, so you can drop off your parcel at your local Post Office or courier drop off shop at a time that suits you.
Courier collection times:
DPD collection times
We currently don’t offer a DPD parcel collection service for UK deliveries, but if you’ve booked a DPD international service, such as DPD Air Expressor DPD Air Classic, you can book a DPD parcel collection from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays).
For DPD UK deliveries, book DPD Pickup. This is the cheapest UK delivery service we offer and requires you to drop off your parcel at your local DPD Pickup shop. DPD Pickup Classic can be booked as a drop off service for international deliveries.
Parcelforce collection times
Parcelforce can collect from your home or work address, Monday-Friday, 8am-6pm (excluding bank holidays and public holidays). If you have booked a Saturday or Sunday delivery, Parcelforce will collect on the Friday prior to this. If these times aren’t convenient, book a drop off service and drop off your parcel at your local Post Office.
The majority of Parcelforce services, including Parcelforce 24 and Parcelforce 48 are available for collection or drop off. Find your nearest Post Office or Parcelforce depot.
DHL collection times
When you book a DHL collected service, a DHL courier will collect from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays). If you have booked a Saturday delivery, DHL will collect on the Friday prior to this.
CitySprint collection times
If you book a same day service with CitySprint, you can select a collection time and you’ll be given a half hour window either side of that time. So, if you book a collection for 2.00pm you should be prepared for the courier to turn up as early as 1.30pm, but no later than 2.30pm.
CitySprint collect 24hours a day, 365 days of the year, so they’re always on hand to help.
Parcel not collected?
If you were expecting a collection and it’s after 6 pm, please check the courier hasn’t left a card if it’s possible you could have missed them. If you have missed the collection or it hasn’t happened, please contact our Live Chat team and we’ll reschedule it for you. As the booking is made with the carrier by Parcel Monkey, it reduces confusion if we rebook collections on your behalf. We can easily do this on our system to get issues resolved as quickly as possible.
Need to book a courier collection?
Get the cheapest prices for courier collection services with Parcel Monkey. Simply enter the weight, dimensions and destination of your parcel into our courier quote tool and we’ll provide you with a list of courier services to choose from at affordable prices.
Related Help Pages:
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